Careers
We are currently recruiting for a Customer Service and Sales position. Please see further details below and potential applicants should send their CV and cover letter to ruth.guise@gmail.com
Customer Service and Sales
Job Title: Customer Service and Sales
Job Summary:
This role is perfect for someone who is a highly efficient organised people’s person, has initiative, is resourceful, enjoys selling and marketing a brand and wants to be part of a beautiful socially responsible fashion business. Shibumi is an established boutique brand and a fabulous new person is required to help manage the office and enjoy face to face customer service, marketing and after sales.
To apply: please email your CV with a covering letter to Ruth Guise and successful applicants will receive an application for completion.
Your role will include but not be limited to ;
General Administration
Answering all customer enquiries via email and telephone
Creating sales
After sales care
Digital Marketing and other Marketing
Proficient use of Apple Mac, Microsoft Office and Adobe Creative Suite ( Photoshop/illustrator )
Website management CMS
Stock Control
Taking orders
Arrange appointments
Creating newsletters
Content writing/editing
Selling in the showroom and at shows
Desirable Attributes..
Highly efficient and reliable
Have excellent technical skills
Have excellent marketing skills
Have initiative and be resourceful
Excellent Customer Service
Organised and thorough, with attention to detail
A beautiful eye for colour and style
Passionate about fashion and fabrics
Passionate about dressing people in gorgeous outfits
Can do attitude and happy demeanour
Excellent telephone manner
Flexible
Initiative and ability to work alone and part of a small team
Punctual and ability to work to deadlines
Beautifully presented
Desirable Skills ;
Atleast 3 years Customer Service ( Essential )
Atleast 3 years Experience with Admin ( Essential )
Atleast 5 years Digital Marketing ( Essential )
Atleast 3 years experience ( Adobe Suite )
Where will they be working:
At Shibumi office and showroom in Horsley, Gloucestershire. Shows and events when required.
Start Date ; ASAP
What is Shibumi: www.shibumistyle.com
Shibumi is an independent fashion label created in 2004, which was inspired from a passion to bring more colour and beauty into our world. We are a family run business in the heart of Gloucestershire and we love what we do. We dress real people in beautiful clothes, from petite to plus sizes included, pieces can be individually designed and everyone is dressed to feel elegant,stunning and taken care of, with attention to detail being vital to us. Our wish is to inspire you to wear beautiful outfits casually as well as just for special occasions. We sell at shows, have a showroom and are online. We have a global customer base with stretching from across Europe to Asia, America, Australia and beyond. Our company has a passionate social responsibility ethic giving a percentage of our sales to global charities. Our manufacturing is done in our studio in India and here in the UK. We care about what we do and all orders are packed with love.
Job Type:
Full-time hours:
5 days per week
Salary:
£26,000- £30,000 plus commission
Benefits:
Employee discount
Flexitime
Free parking
Schedule:
8 hour shift
plus occasional week/weekends at shows
Supplemental pay types:
Commission on Sales tbd
Ability to commute/relocate:
Stroud: reliably commute or plan to relocate before starting work (preferred)
Education:
A-Level or equivalent (preferred)
Experience:
Customer Service ( Required )
Digital marketing: 3 years (Required)
Marketing: 3 years (Desirable)
Expected start date:
ASAP
